In today’s ever-evolving world, consumers are on a mission to prioritize their health and the environment, which includes shifting their mindset to a defensive one. This emerging consumer is transforming the way people make purchasing decisions across various product categories. In this article, we will explore this trend and delve into five compelling examples that showcase the growing preference for health-conscious and sustainable choices.
What Is the Defensive Consumer Mindset?
The defensive consumer mindset is a strategic approach adopted by modern consumers, characterized by a strong emphasis on safeguarding personal health and promoting sustainability in their purchasing decisions. This mindset reflects a shift towards prioritizing products and brands that not only align with their individual wellness goals but also demonstrate a commitment to environmental and societal well-being.
Defensive consumers actively seek out alternatives that mitigate health risks, eliminate harmful ingredients, and reduce exposure to toxins in everyday products. Simultaneously, they opt for sustainable options that minimize environmental impact, supporting eco-friendly practices and ethical production methods. This mindset underscores the growing consciousness of consumers who proactively defend their health and the planet by challenging businesses to adapt and meet these evolving needs.
Non-Toxic Household Cleaners: A Greener Clean
Consumers today are not only concerned about cleanliness but also the potential health risks associated with household cleaning products. This has led to a surge in demand for non-toxic household cleaners. These products offer an effective cleaning solution while eliminating harmful chemicals from the equation.
To cater to this defensive consumer mindset, organizations like the Environmental Protection Agency (EPA) have introduced certification processes like the Safer Choice program. This program empowers consumers by providing them with readily available information about the safety of cleaning products.
Apps like EWG Healthy Living even rate products based on safety, allowing consumers to search for specific brands and products on the go. As consumers become more discerning, it’s crucial for brands to embrace transparency and commit to producing cleaner, safer products to remain relevant.
From avoiding harsh chemicals like ammonia, bleach, and phthalates to embracing cleaner, eco-friendly options, the demand for non-toxic cleaning solutions is on the rise and driving change. Some examples of natural, non-toxic cleaning products that are becoming increasingly popular as consumers search for alternatives include AspenClean and ATTITUDE.
Both companies have several products that have earned the EWG Verified badge, making them top choices for conscious consumers using the EWG Healthy Living app to aid their search for new cleaning products as they turn away from the traditional brands they likely grew up using. Today, reports show that AspenClean’s annual revenue is over $25.9M, with ATTITUDE coming in at just over $10.6M.
Considering AspenClean was founded in 2004 and ATTITUDE in 2005, these brands are both growing at a rate that’s worth paying attention to. As the defensive consumer mindset continues to increase, we expect the revenue companies like AspenClean and ATTITUDE generate to increase as well.
Clean Beauty: A Natural Transformation
In the realm of personal care products, consumers are embracing the defensive consumer mindset by opting for natural and organic skincare solutions. They are actively avoiding harmful ingredients like parabens, sulfates, and synthetic fragrances in favor of clean and safe alternatives. This shift is not solely about enhancing beauty but also safeguarding personal health.
A similar transformation is evident in sunscreens, with consumers choosing natural and mineral-based options over chemical UV filters. By doing so, they reduce the risk of skin irritation and address health concerns associated with conventional sunscreens.
In 2018 and 2019, both Hawaii and Key West, Florida banned the sale of sunscreen containing oxybenzone and octinoxate, citing both substances as detrimental to marine ecosystems. The toxic health effects quickly made headlines, alarming the public about the potential impact they may have on not only marine life, but human life as well.
Regulation on sunscreen increased in 2019 as the FDA requested additional safety data, but studies on many of the ingredients groups like EWG are concerned about remain limited. For many consumers, opting for products with natural ingredients is simply the smarter choice.
We’re also seeing a rise in apps that help consumers make smarter, safer beauty and skincare purchases. Today, the EWG Healthy Living app features its own verified section for skin care, hair care, fragrances, makeup, and more. Apps like Yuka, founded in France, are even bridging the gap between safety regulations in different countries by applying collective assessment reports from the European Food Safety Authority, the International Agency for Research on Cancer, and independent global studies to the ratings they give food and beauty products in their mobile app.
These types of tools make it incredibly easy for consumers to compare products side-by-side while shopping to determine which option is the best for their health, making them powerful tools when it comes to swaying consumer brand loyalty. Successful brands in the beauty and wellness sector are adapting to meet this growing demand by launching product lines that feature safe, all-natural ingredients that make their customers feel healthy and beautiful.
One company that’s becoming a crowd favorite and topping charts on apps like Yuka and EWG Healthy Living is The Honest Company. Founded in 2011 with the commitment to create clean, sustainable, well-designed products that work, The Honest Company grew its revenue to $318.6 million by 2021. On top of this, The Honest Company expanded its product line to venture into categories outside of makeup, skincare, and beauty products. Today, The Honest Company also sells sustainable and safe baby products, diapers, and clothing.
Breathing Easier: Air Purifiers
A rise in air pollution has led to increased demand for air purifiers, projected to reach a market value of $13.4 billion by 2030. Consumers are becoming more concerned about the air they breathe, spurred by factors like pollution, natural disasters, and lifestyle shifts.
Modern air purifiers are capable of filtering a wide range of pollutants, making them essential for health-conscious consumers. As this trend gains momentum, brands have an opportunity to develop innovative products with smart loT technology, like advanced water filtration systems and mold detection kits, that contribute to safer and healthier living spaces. Integrating smart IoT technology is a great way to develop products that work with consumers’ mobile phones, home assistants, and existing digital devices. It’s just one of the many ways companies can differentiate their products in this category while meeting consumer needs.
A Plastic-Free Future: BPA-Free and Beyond
The defensive consumer mindset extends to the choices consumers make about the products they use daily. One significant shift is the move away from Bisphenol A (BPA) plastic products. Consumers are actively seeking BPA-free alternatives, aligning with their health and environmental concerns.
This shift isn’t limited to plastics alone; it extends to other household essentials like Tupperware and cooking utensils. Consumers are opting for safer, more durable materials like wood, metal, and glass. Furthermore, a growing number of shoppers are choosing products with returnable, plastic-free packaging, reflecting a broader commitment to sustainability.
As revealed in a recent report from Reuters, 69% of respondents are likely to purchase products that come in returnable, plastic-free packaging. This powerful shift towards refillable options reaps diverse benefits, from curbing material use and carbon emissions to conserving water and enhancing efficiency.
And of course, these shifts also have advantages for brands willing to make a change. From charging more for premium products made from long-lasting, sustainable materials to reducing packaging costs while increasing market demand, embracing these trends is a win for everyone involved.
Home Decor and Furnishings: A Sustainable Lifestyle
In larger purchase decisions, such as home decor and furnishings, consumers are embracing the defensive mindset. They are choosing products made from natural and sustainable materials like organic cotton and sustainably sourced wood. Low-VOC finishes, biodegradable materials, and timeless designs are all sought-after features.
In a growing renovation landscape, where Houzz estimates 55% of homeowners are planning projects with a median spend of $15,000, brands that champion the safe and sustainable use of natural materials have a clear advantage, but this trend can be applied to other industries as well where consumers are looking to invest more money into big purchases that will stand the test of time.
U.S. consumers also favor products made in America, as this aligns with eco-conscious choices and reduces carbon footprints. With the renovation industry on the rise, brands that champion safe and sustainable materials have a clear advantage.
The defensive consumer mindset represents a significant shift in consumer behavior, where health and sustainability are paramount. Brands must recognize the importance of providing safe and sustainable solutions that align with these values. Whether it’s non-toxic cleaners, clean beauty products, air purifiers, plastic-free alternatives, or sustainable home decor, consumers are actively seeking products that contribute to their well-being and the planet’s health.
Embracing this shift offers brands an opportunity to thrive in an era where consumers are more informed and conscientious than ever. As the defensive consumer mindset continues to evolve, it will impact various industries, driving innovation and sustainable practices. Brands that adapt to this changing landscape will not only meet consumer needs but also contribute to a healthier and more sustainable future for all.