Shift Happens: Just how big a shift is it?
If you’re wondering why the emerging generation isn’t responding to your magazine ad or looking you up in the Yellow Pages, you might want to take a look at this:
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Diversity and collaboration are great ways to foster innovation!
As we work with leaders across industries, we hear a strong focus on diversity as a way of encouraging innovation from many sources. Open innovation and strategic partnering are two proven ways to add to diversity in your organization. Open innovation, a concept that was formalized at an academic level by University of Cal-Berkeley professor…
Automated reporting technology gaining ground
In many industries, cutbacks and layoffs have created more and more pressure on the remaining personnel to do more work. Longer hours, making do with fewer resources, and taking advantage of new technology to improve productivity is commonplace in many industries. Journalism and news reporting is no exception. I recently read an interesting article about…
Lessons from a Grocer on the Unintended Consequences of Poor Metrics
One of the lessons of our recent book from John Wiley and Sons, Conquering Innovation Fatigue, is that the choice of metrics that business leaders use to track and drive innovation can actually contribute to innovation fatigue. Unfortunately, one’s choice of metrics can have unintended consequences that drive bad decisions and poor behavior. A recent…
Top takeaways from CES
Having just come back from CES 2019 (Consumer Electronics Show), it’s clear: legacy companies need to step up their digital game. If you don’t have a digital technology strategy, you’ll become obsolete very fast. Even more importantly, you need a customer experience (CX) strategy – experience is key to every value proposition. Hyper-personalization, convenience, intelligence, 24/7 accessibility, and storytelling are essential to engage…
From Pies to Popsicles: 14 Food and Restaurant Trends in 2011
Have you had enough of cupcakes already? Last year we saw gourmet cupcake shops and mail-order sites pop up all over the place, and consumers gobbled this trend up. But it’s over, and in 2011, pies are the new cupcakes. (One popular restaurant in New York City is sponsoring a “Pie Happy Hour” featuring specialty…
Team culture
I came across a Harvard Business Review article this week about how large corporations can better foster innovation by helping their dedicated innovation team members partner with other performance and core process teams, rather than struggle with conflict. (Culture is one of the key ingredients of a healthy company of any size!) I was drawn…