Shift Happens: Just how big a shift is it?
If you’re wondering why the emerging generation isn’t responding to your magazine ad or looking you up in the Yellow Pages, you might want to take a look at this:
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Smart Signs and Smart Innovation: Are You Preparing Now? Let Us Help
One of the most exciting opportunity areas for targeted innovation is in the display of digital information. The information-rich world of the film Minority Report is becoming closer to reality each day, with some practical twists. Today’s Wall Street Journal reports that Intel and Microsoft are teaming up to provide smart digital displays in retail…
Are slums the model for sustainable living?
There is a fascinating climate change article over at International Business News this week, detailing how sustainability designers are looking to slums as a “proving ground” for experiments in innovation and new methods of local transit–particularly via cable car or gondola. In the past decade or so, cable car transit systems have become increasingly popular…
Why the Cosmic and Corporate Org Charts Are Broken: Dark Energy, Dark Matter, and Intangibles
In the past decade or so, scientists have been astounded to discover that the universe that we can see represents only a tiny fraction of the matter and energy that governs the cosmos. Based on the motion of stars and galaxies, strange “dark matter” must be present, increasing the gravitational tug on celestial bodies more…
Black Friday, Cyber Monday figures are stunning
The figures from Black Friday and Cyber Monday 2016 are in, and overall the numbers are good. Black Friday shoppers boosted a new sales record of $3.34 billion. Shoppers also continued to track retailers’ Cyber Monday discounts, and the result is another record-breaking high number of sales and dollars spent. Sales on Cyber Monday increased…
Customer Service: Building a sustainable advantage
If you are a small business owner, this new year is a great time to take stock in how your company is doing. Do you have a plan for creating more value and exceeding customer’s expectations? This year a big marketing buzzword to watch is “customer service.” Offering outstanding customer service doesn’t just make good…
Fostering innovative environment starts at top
Recently, I shared with you some of my thoughts on how the most innovative leaders and companies are learning to shape their business culture and environment to their advantage. As part of that discussion, I want to focus on the leaders and behaviors that help transform organizations into thrive engines of innovation. It’s no coincidence…