The Theory of Crowd Capital

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I’m curating a fantastic collection of Open Innovation white papers from innovation experts, universities and corporate thought leaders on the latest theories, recent case studies, preliminary results and pioneering research.

I first came across The Theory of Crowd Capital, which is the result of proceedings of the hawaii International Conference on System Sciences last year. John Prpic from Simon Fraser University’s Beedie School of Business, and Prashant Shukla of the University of Toronto – Rotman School of Management put this together and I share it with you here:

We are seeing more and more organizations undertaking activities to engage dispersed populations through Information Systems (IS). Using the knowledge-based view of the organization, this work conceptualizes a theory of Crowd Capital to explain this phenomenon. Crowd Capital is a heterogeneous knowledge resource generated by an organization, through its use of Crowd Capability, which is defined by the structure, content, and process by which an organization engages with the dispersed knowledge of individuals – the Crowd. Our work draws upon a diverse literature and builds upon numerous examples of practitioner implementations to support our theorizing. We present a model of Crowd Capital generation in organizations and discuss the implications of Crowd Capital on organizational boundary and on IS research.

If you are interested, you can read more by clicking here to download the PDF. Let me know what you think!

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