Shift Happens: Just how big a shift is it?
If you’re wondering why the emerging generation isn’t responding to your magazine ad or looking you up in the Yellow Pages, you might want to take a look at this:
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Diversity and collaboration are great ways to foster innovation!
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Google’s 9 Principles of Innovation
Google is one of the most innovative companies in the world, because it actively pursues a culture of innovation. Google for years has worked to ensure that innovative ideas are continually flowing in order to position the company for success well into the future. What is Google doing, and how can we learn from their…
Tweet the front desk on your next visit
I travel quite a bit, and I always appreciate the extra mile hotel personnel will go to in order to make my stay excellent. So it’s no surprise to me the lengths the hotel industry goes to in the name of great customer service. These days hotels are looking to social media to improve service…
Indian airline enables passengers to book an empty seat next to them
As I prepare to head to China in the days ahead, I’ve developed my own habits for how to fly long hours in comfort and ease. But the question always remains, how do we travelers keep our space without infringing on the passengers next to us? I like the approach India’s SpiceJet is taking with…
Who’s Mining the Shop? The Need to Mine Inventions in Companies, Universities
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College “on-demand”
With two sons now in college, I’ve had some great opportunities to see how the traditional college scene is not what it was when I attended! It’s exciting to see not only how conventional learning has evolved, but also how a new way to learn is emerging for those students who don’t consider themselves a…